Frequently Asked Questions

Why do I have to pay for water when a pipe bursts at my residence?

When do I get my deposit back?

Does the Water System accept "Letters of Credit" from other utilities?

Why are the sewer charges higher than the water charges?

I have "blue-poly" pipe from the meter to the house and I had a leak. Where can I find information regarding getting reimbursed for my plumbing cost?

If I fill up my pool, do I pay sewer fees for the water used?

Why are street light charges on my water bill?

Do I have to notify other utilities that there will be excavation on my property?