Frequently Asked Questions

Why do I have to pay for water when a pipe bursts at my residence?

When do I get my deposit back?

Does the Water System accept "Letters of Credit" from other utilities?

Why are the sewer charges higher than the water charges?

I have "blue-poly" pipe from the meter to the house and I had a leak. Where can I find information regarding getting reimbursed for my plumbing cost?

Why are street light charges on my water bill?

If I fill up my pool, do I pay sewer fees for the water used?

Do I have to notify other utilities that there will be excavation on my property?

Customer Deposits

Sewer Connections

Construction Plan Review Checklist

Sanitary Sewer Lift Station and Forcemain Plan Review Checklist

Standard Specifications - SANITARY SEWER/GENERAL PIPELINE DETAILS

Standard Specifications - LIFT STATION DETAILS

Standard Specifications - WATER MAIN DETAILS

Standard Specifications - SURVEY REQUIREMENTS